Mobile and Text Message Banking Security Tips
First Shore Federal makes sure your information is safe, but there are some things you can do to protect your information.
- Create and Use Secure Passwords or Passcodes
- Make sure to set timeouts so your application or device doesn't stay on indefinitely. You should also have a password set to remotely wipe your device in case it is stolen or lost.
- Avoid Apps from Unknown Sources
- Always make sure to download your apps from trusted providers. These providers spend time and resources researching and verifying App security.
- Update your Mobile Device's Operating System
- You know those pesky alerts you receive about "software updates"? It is critical that you update your software when alerted. Software updates contain important security features to correct flaws and vulnerabilities in the previous software version.
- Backup your Data on a Regular Basis
- If your device is lost or stolen, it is important to have your important data backed up whether it is through the cloud or through other means.
- Install Mobile Security Software
- Your mobile device is a computer, even though it's much smaller. It is just as important that you have reputable security software in place on your device as it is on your home computer.
- Don't use Public Wi-Fi if...
- You are banking
- You are shopping
- You are checking your e-mail
- You are paying bills
- You are doing anything that includes your personal information
Your User Name and Password can be exposed over public Wi-Fi which is not secure. Your mobile phone's network is safer for such information.
- Be Wary of Texts
- First Shore Federal's SMS service (Text Message Banking) will text you if you have set up alerts through Internet Banking or if you text a command to the number provided.
- If we suspect fraudulent debit card use, our monitoring agency will send you a text if we detect suspicious activity on your debit card as part of our Fraud Detection Program.
- Remember, First Shore Federal will never call, email or text you and ask you for your account number, PIN, identification or passwords.
- If you receive a call, email or text from an unknown source asking you to "verify" your information, report it to us immediately at 410-546-1101.
For further information, please visit these sites:
Federal Trade Commission (FTC)
Federal Deposit Insurance Corporation (FDIC)
Cybersecurity Awareness Basics